Privacy Policy

1. Introduction

Welcome to Luxonex ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.luxonex.com.

2. Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Billing and shipping addresses
• Payment information (processed securely through our payment providers)
• Account credentials
• Purchase history and preferences

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website addresses

3. How We Use Your Information

We use your information to:

• Process your orders and manage your account
• Communicate with you about your purchases
• Send promotional emails (with your consent)
• Improve our website and customer service
• Prevent fraud and enhance security
• Comply with legal obligations

4. Information Sharing

We do not sell or rent your personal information. We may share your information with:

• Service providers who assist in our operations
• Payment processors for transaction processing
• Shipping partners for order delivery
• Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Lodge a complaint with supervisory authorities

7. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.